Common Questions about Vacation Rental Homes


If I have questions during my stay, who can I call?

Our office are open from 9:00 am to 5:00 pm daily and on Sunday from 10:00 am to 3:00 pm and we have an on-call phone for after hours emergencies. Guests may call us at 844-KW-SHORE.  We ask that guests limit any after-hours emails to emergencies only.

Can we have guests over during our stay?
The occupancy limits are set by the individual owners in accordance to local ordnances and/or condominium association rules and regulations.  Our homes are personal residences and extra occupants equal greater wear and tear to the home.  As a general rule, you may have up to four additional guests, however they must depart no later than 10:00 pm. 

How do I make a reservation?  Is it secure?
Booking a vacation rental with KW Jersey Shore Rentals is a fast, easy and secure process.  Guests can view photos and amenities of each rental to find a home to fit their specific needs prior to booking.  Reservations can be made 24 hours a day online at or by calling one of our friendly reservation agents at 844-KW-SHORE.

How do I check-in to my vacation rental?
Approximately one week prior to your arrival date, you will receive an email including pre-arrival information, check-in information. Normal check-in time is 2:00 PM. 

What time is check-out?
Check-out time is 10:00 am. KW Jersey Shore is proud of the high standards of our vacation rentals, and in order to make sure there is time to turn the home over for the next guest, please be sure to adhere to the agreed upon check-out time. 

Are pets allowed?
Many of our vacation rental homes do not allow pets due to allergy concerns. Rentals that do allow pets usually limit them to one (1) housebroken domestic animals (dogs) unless otherwise stated. A $150 minimum, nonrefundable fee is charged for each pet. Any pets must be approved prior to occupancy. A pet of any kind on the premises of a non-pet property is absolutely prohibited and is grounds for immediate eviction of the entire party.

How long are the minimum stays?
Depending on the home and the season, minimum vacation rental stays range from 3 nights to 7 nights. Vacation rentals on the beach, ocean front or on the bay front, and during summer usually have 7 night minimums, Saturday to Saturday. Please speak with your reservation agent for details.